Policy & Group Event Info
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COVID-19 & Cancellation Policy Update

As a locally owned Santa Barbara business our employees, guests and communities are our top priority. We keep all of these in mind as we respond to the ever changing news about the coronavirus (COVID-19). We are continuing to monitor official recommendations and will communicate any important changes to guests in-house, or prior to arrival, as changes in travel recommendations to Santa Barbara occur.

This is a challenging time for everyone and we hope you and your families are well. We know travel plans are changing and we want to address questions about our cancellation policies at this time.

Until further notice we will waive our current 48 hour cancellation policy and temporarily replace it with this:

  • For any reservation for arrival between March 16, 2020 and April 30, 2020 a 24 hour cancellation policy will be in effect.
  • For any reservations arriving after April 30, 2020 our normal 48 hour cancellation policy will be in effect.

If changes are necessary to these policies we will notify you in writing.

Hotel Santa Barbara remains open and we continue to implement enhanced sanitizing and disinfecting and other procedures to ensure the safety of our employees and guests. In addition, until further notice, we will temporarily suspend service of our complimentary continental breakfast.

All of our long time employees at Hotel Santa Barbara wish you the best and look forward to serving you in the near future. Please don’t hesitate to contact us directly if you have questions regarding your upcoming stay at Hotel Santa Barbara.

Carminia Castaneda, General Manager

Tamara Erickson, COO


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